Friday, January 30, 2015

When Consumers Give Up Their Right to Trial in Financial Disputes by JEFF SOVERN


By JEFF SOVERN
If you have a credit card or cellphone, there’s a good chance you’ve agreed to settle claims through arbitration. And businesses have the advantage in arbitration, Jeff Sovern writes in the Another View column.
Published: January 30, 2015 at 01:00PM
from NYT Business Day

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